The most common questions about sizing, data security, charging, water resistance and warranty — with answers.
After your order, we first send a free "Measurement Kit". Once you determine the best-fitting size and enter it into our system via the app, your actual Keep Me ring is produced in your custom size and delivered to your door.
Yes. Your health data is stored fully encrypted in the "Kendine İyi Bak" cloud infrastructure in compliance with KVKK and international cybersecurity standards; it is never shared with third parties without your consent.
Place your ring on the sleek, minimalist wireless charging stand that comes with the product and reach 100% charge in about 1.5 hours. Smart LED indicators show the charge status in real time.
No need to guess. With your order we first send a free "Measurement Kit"; you determine the most comfortable size in the comfort of your home and we produce your ring exactly to your size.
No, getting started takes seconds. Scan the QR code in the box’s guide with your phone to download the app, and pair over Bluetooth with a single tap.
Keep Me is a superior wellness assistant that improves your quality of life; it is not a medical device and must not be used for diagnosis or treatment. Consult a health professional for specific concerns.
Keep Me arrives with an official warranty certificate. The "Troubleshooting" section in the guide solves simple hiccups in seconds; for anything unresolved, our expert support team is always by your side.
For the most sensitive and uninterrupted measurement, we recommend the index, middle or ring finger. Make sure the sensors are in full contact with the inner/lower surface of your finger.
The Keep Me Smart Ring is made of titanium. However, wearing the ring too tightly for long periods, or the buildup of water, sweat, soap or disinfectant residue between the ring and the finger, may cause redness, irritation, contact dermatitis or maceration on the skin. Clean and thoroughly dry your ring and finger regularly. If redness or irritation occurs, stop using the ring and consult a health professional.
The data provided by Keep Me is for general information and personal awareness only; it must not be used for medical evaluation, diagnosis or treatment.
The Keep Me Smart Ring is not designed for use by children under 18. It must not be used on fingers with open wounds, severe eczema or similar conditions that compromise skin integrity. If you have an ongoing skin condition, it is recommended that you consult a health professional before use.
The data provided by Keep Me is for general information and personal awareness only; it must not be used for medical evaluation, diagnosis or treatment.
Yes. The Keep Me Smart Ring is a small electronic device that contains a battery. To guard against swallowing and other safety risks, it must be kept out of the reach of children.
The data provided by Keep Me is for general information and personal awareness only; it must not be used for medical evaluation, diagnosis or treatment.
If you notice swelling, cracking, deformation, overheating or any other physical damage on the ring or the battery section, use and charging of the device must be stopped immediately. A damaged device must not be used again.
The data provided by Keep Me is for general information and personal awareness only; it must not be used for medical evaluation, diagnosis or treatment.
Sensor performance can be affected by factors such as the ring not being worn properly on the finger, movement, tattoos, skin thickness, skin tone, low circulation and a dirty or wet sensor surface. For this reason, measurements may vary from person to person or under different usage conditions.
The data provided by Keep Me is for general information and personal awareness only; it must not be used for medical evaluation, diagnosis or treatment.